In this rapidly evolving digital era, workplace culture plays a crucial role in determining a company’s success. PT. Alter Teknologi Indonesia deeply understands this and is committed to shaping a unique, innovative, and productive work culture.
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Work Culture at PT. Alter Teknologi Indonesia
Take Initiative Before Asking Questions
When you encounter a challenge, before consulting your superior, ensure that you have revisited the provided instructions or guidelines. If after rechecking, the solution still eludes you, try to think critically and apply a solution you deem fit.
Here, we value the drive to find solutions and full accountability for assigned tasks. We understand that every task has its intricacies, but refrain from hastily saying “I can’t” before genuinely giving it your best effort.
With determination and initiative, you’ll find that many problems can be resolved independently.
Think Before You Ask
When a team member or subordinate poses a question, before responding, ask them about their analysis of the issue and the provisional solutions they’ve considered.
The aim of this approach is to foster analytical and critical thinking. We believe everyone has the capacity to think and find solutions to the challenges they face.
A work culture that prioritizes thinking before asking helps cultivate autonomy in problem-solving. By nurturing this mindset, individuals often find answers or solutions on their own.
Not only does this enhance individual problem-solving skills, but it also improves team communication efficiency.
Prioritize Professional Queries
In this company, we value pertinent and professional communication. To maintain efficiency and focus in our dialogues, please limit your questions to topics related to your job and responsibilities.
Personal queries are not relevant in a professional context, and we encourage all team members to steer clear of such topics, ensuring a concentrated and professional work environment.
Be Thorough Before Asking
Before posing a question, ensure you’ve carefully reviewed all given documents, instructions, and materials. Asking questions that have answers present in the provided documentation indicates a need for improved thoroughness. We appreciate your commitment to understanding every detail deeply.
Be Solution-Oriented and Responsible
When faced with difficulties, continue to learn and adapt. If you experience failure, reflect on it and try again.
We seek individuals with a strong dedication and the ability to find solutions when faced with challenges. Each assigned task is a testament to our trust in you, and we believe you can execute it with full responsibility.
Maintaining Professionalism
In performing our duties, it’s crucial for all of us to separate personal emotions from professional decisions. For instance, if a team member makes an error, as a division head, you should respond in line with the company’s regulations, without letting personal relationships influence your decision.
Punctuality is also essential to our performance. Regardless of the reasons, any delay in attendance or report submission is considered a tardiness. We must all be accountable for our tasks and honor our commitments to the company.
Additionally, professional communication reflects our attitude. At PT. ALTEKIN, we are all expected to respect one another based on position and responsibility, not age or personal relationships.
Whether your supervisor is younger than you or related to you, it’s always essential to treat everyone with respect and professionalism based on job hierarchy.
Work Discipline
We value dedication and commitment in our work. Many individuals pledge to boost sales or ensure timely arrivals, but sometimes their actions don’t match their words.
We expect every team member to be consistent in both words and actions. We hope you can exemplify the commitment and dedication we anticipate.
Wholehearted Task Completion
Every task surely has its own level of difficulty. No task is entirely easy, and everyone will undoubtedly face challenges when carrying them out. Indeed, there are times when one might feel stuck when encountering a challenging part of a task. However, it’s vital to remember that facing challenges is part of the learning and self-development process.
There’s a tendency for some to focus only on the easy parts of a task and avoid more challenging segments. However, confronting challenges and completing tasks to the end is part of the responsibility. If we stop midway, the burden might fall onto our colleagues.
Therefore, complete every assigned task wholeheartedly. Tackle each obstacle and learn from those challenges. Difficulties in tasks are not barriers but opportunities to enhance our quality. Acquired knowledge is not just beneficial when we know it, but more importantly, how we apply it in practice.
Prioritizing Horizontal Communication in Overcoming Obstacles
Effective communication in the workplace is the key to achieving collective success. One of the principles ingrained in our company’s work culture is the significance of emphasizing horizontal communication when facing challenges.
This means, when confronted with a problem or challenge, an employee is expected to first discuss with peers of the same position level, before approaching superiors or those higher up in the hierarchy.
This approach is designed to foster team collaboration, enhance problem-solving at the grassroots level, and reduce unnecessary communication load on superiors. By communicating with peers, solutions are often found more quickly and efficiently without involving other parties who might be focused on other responsibilities.
Furthermore, this also aids in strengthening relationships between employees and cultivating a collaborative work environment.
Seeking Alternative Paths: The Philosophy of Problem Solving
In the business realm, obstacles and challenges are inevitable. However, how we respond and handle each challenge determines the end result and the company’s success. A fundamental principle in our company’s work culture is the importance of seeking alternative paths when faced with seemingly insurmountable obstacles.
Not all problems have clear and direct solutions. Sometimes, the seemingly ideal solution might be impractical or even impossible to implement.
In such scenarios, it doesn’t mean we should surrender or feel trapped. Instead, we are taught to think outside the box and seek alternative routes that can help us approach a solution, even if it might not fully resolve the issue.
This approach emphasizes the importance of resilience, creativity, and the ability to adapt quickly when faced with challenges. By considering all available options and choosing the most appropriate course of action, we can continue to move forward, grow, and achieve our goals despite facing obstacles.
Enhancing Problem-Solving Understanding: Responsibility in Learning Problem Resolution
The success of a company often hinges on its employees’ ability to effectively solve problems. Therefore, a deep understanding of the “Problem-Solving” subject matter is essential.
In our company’s work culture, every employee is entrusted with the responsibility to ensure they thoroughly grasp every aspect of this material.
If someone feels uncertain or faces difficulty understanding a particular concept, it’s not just an option but a duty to revisit the reading or even retake the test. This isn’t for the purpose of punishing or pressuring but rather ensuring that each individual possesses a robust knowledge foundation and is ready to apply it in real-world situations.
With this approach, our company underscores the importance of ongoing growth and learning. Every employee is encouraged to continually learn, ask questions, and seek deeper understanding, enabling them to contribute maximally in every task and challenge encountered.
Final Tought
The work culture of PT. Alter Teknologi Indonesia is not just a set of rules and regulations, but rather a philosophy underpinning every action and decision we make. It’s a reflection of our dedication, commitment, and aspirations to achieve excellence in every aspect of business.